Frequently Asked Questions
Everything you need to know about your new favorite accessory.
Are Wildflower cases handmade?
Yes! Every Wildflower case is uniquely handmade, which means no two cases are exactly alike. This adds to the exclusive, limited-edition charm of our designs.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
What is your return policy?
We offer a 15-day return policy for unused items in their original packaging. Please note that shipping fees are non-refundable and a restocking fee may apply to certain returns.
Do you offer protection for the front of my phone?
Our cases are designed with a raised 'lip' around the front edge to help protect your screen from direct contact with surfaces, though we always recommend a screen protector for maximum safety.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for flexible installment payments.
How do I know if a case will fit my phone model?
Each product page features a size selector. Please double-check your phone settings under 'General > About' to confirm your model name before placing an order to ensure a perfect fit.